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Your key to success: Help others succeed

posted by

BillSheridan 44 days, 8 hours, 21 minutes ago

Your key to success: Help others succeed

So many businesses have looked inward for solutions to their economic woes lately. Isn't it possible, though, that the answer lies not in cutting back on what we do but in helping our clients expand on what they do? (more)

category: Leadership | clicked: 0 | comment | | source: www.cpasuccess.com

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tags: accounting, business, clients, CPA, CPAs, customers, development, economy, finance, help, MACPA, service, support

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Seven reasons clients leave their CPAs

posted by

BillSheridan 59 days, 7 hours, 45 minutes ago

There may be 50 ways to leave your lover (according to Paul Simon), but only seven reasons clients leave their CPAs. (more)

category: Finance | clicked: 0 | comment | | source: www.cpasuccess.com

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tags: accounting, clients, CPA, customer care, Firm of the Future, Learning, MACPA, practice development, relationships, retention, Ron Baker

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The key to recovery? Make 'em laugh

posted by

BillSheridan 132 days, 2 hours, 40 minutes ago

When we give something of value and get something of value in return, that's gold. That goes way beyond mere commerce. That, in fact, is how trusted relationships are built. So why haven't more companies battled the recession that way? (more)

category: Leadership | clicked: 0 | comment | | source: www.cpasuccess.com

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tags: accounting, clients, CPA, CPAs, customers, economy, finance, Halloween, MACPA, recovery, service

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Three keys to client retention: Ask, listen, serve

posted by

BillSheridan 153 days, 6 hours, 51 minutes ago

Three keys to client retention: Ask, listen, serve

Firms seem to have scaled back their business development efforts and concentrated instead on keeping the business they have. The question is, how do firms do about that? How can firms increase the odds that their most valuable clients will stick out the recession and stay loyal to them? (more)

category: Leadership | clicked: 0 | comment | | source: www.cpasuccess.com

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tags: accounting, attention, business, client retention, clients, CPA, CPAs, finance, firms, loyalty, MACPA, recession, service

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Think you know your clients? Think again

published 266 days, 9 hours, 35 minutes ago posted by

BillSheridan 272 days, 8 hours, 54 minutes ago

Think you know your clients? Think again

We all like to think that we know what our clients want, that we're providing real value that will improve their lives. According to Mike Schultz, though, reality paints a very different picture. (more)

category: Leadership | clicked: 0 | comment | | source: www.cpasuccess.com

tags: accounting, buying, clients, CPA, CPAs, finance, MACPA, marketing, MDBizExpo, professional services, selling, strategy

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clients

Your key to success: Help others succeed

Seven reasons clients leave their CPAs

The key to recovery? Make 'em laugh

Three keys to client retention: Ask, listen, serve

Think you know your clients? Think again

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